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The governor and the Illinois General Assembly approved an emergency appropriation to the Secretary of State's office to pay customer refunds. Refund vouchers are being sent to the Illinois Comptroller's office for processing. However, due to the current backlog of vouchers at the Illinois Comptroller's office, customer refund payments may be delayed.


The Secretary of State's office sends eligible seniors and persons with disabilities a notification after they have been accepted into the Illinois Department on Aging's Benefit Access Program. If you have already purchased license plates or renewed your license plate sticker and paid full price, and are now part of the Benefit Access Program, you may be eligible for a refund.

Please complete the information below to verify that you are qualified for a refund.


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